p0k0 Terms and Conditions

General Introduction

p0k0 is an online casino and sports betting platform serving users in Bangladesh. By using this website or its applications, you agree to all the terms and conditions listed below. If you do not agree with any part of these terms, please do not use this platform.

p0k0 reserves the right to amend or modify these terms at any time. Any changes will be published on the website before they take effect. Continued use of the platform after any amendment means you have accepted the updated terms.

Account Eligibility

To open an account and use services on p0k0, the following conditions must be met:

• You must be at least 21 years of age.
• You must register with your complete and accurate personal information.
• Each person may hold only one account. Creating multiple accounts is strictly prohibited.
• You must use a payment method registered in your own name.
• It is your responsibility to keep your account credentials and password completely confidential.

p0k0 reserves the right to verify any account and may immediately suspend or close an account if false or incomplete information is found.

Account Registration and Verification

During registration, you must provide your correct name, date of birth, mobile number, and payment details. p0k0 may request additional documents at any time to verify your identity.

Account Security

Keep your account login credentials completely confidential. You may not allow any third party to use your account. If you suspect unauthorised access to your account, notify the p0k0 support team immediately.

Closing an Account

You may request to close your account at any time. p0k0 reserves the right to suspend or terminate an account in cases of security concerns, fraud, or breach of terms.

Deposit and Withdrawal Policy

p0k0 supports transactions through Bangladesh's most widely used mobile payment services.

Accepted Payment Methods

p0k0 currently supports three payment methods: bKash, Nagad, and Rocket. Rocket is the mobile banking service of Dutch-Bangla Bank. The minimum deposit amount for each method is ৳500.

Withdrawal Policy

The minimum withdrawal amount is ৳800. Approved withdrawal requests are generally processed within 1 hour. Withdrawals must be made using the same method used for the deposit.

• Account verification must be complete before a withdrawal can be made.
• p0k0 may request additional information to confirm identity before approving a withdrawal.
• A certain amount may be held if there is an active bonus wagering requirement.
• Withdrawals may be temporarily suspended if fraud is suspected.

Bonus and Promotion Terms

p0k0 offers various bonuses and promotional offers for new and existing users. Each offer has its own terms, which are clearly stated in the offer description.

Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. For example, a deposit of ৳1,000 earns a bonus of ৳1,500, giving a total balance of ৳2,500. A deposit of ৳8,000 adds the maximum bonus of ৳5,000, giving a total balance of ৳13,000.

Wagering Requirements

A 15x wagering requirement applies to bonuses, calculated on the bonus amount only. For example, for a ৳1,500 bonus, a total of ৳22,500 must be wagered before bonus winnings can be withdrawn.

• Each user may use each bonus offer only once.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirements are met.
• If an account is closed without meeting the wagering requirements, the bonus and any associated winnings will be forfeited.
• p0k0 reserves the right to modify, suspend, or cancel any bonus offer.

Game Usage Terms

All games on p0k0 — slots, live casino, sports betting, lottery, and esports — are operated for entertainment purposes only. No game outcome can be guaranteed, and every bet carries a risk of losing money.

Fair Play and Technology

p0k0 uses technology from internationally recognised game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft. All games use a Random Number Generator (RNG), which ensures impartial outcomes.

Prohibited Activities

• Placing bets using bots or automated software.
• Intentionally exploiting game vulnerabilities or bugs.
• Attempting to control outcomes by colluding with other players.
• Using the platform for money laundering or any other illegal financial activity.

If any of the above activities are detected, the account will be closed immediately and the associated balance may be forfeited.

Data Protection and Privacy

p0k0 uses industry-standard SSL encryption technology to protect your personal information. The information you provide is used solely for account management, payment processing, and service improvement.

We never sell your personal information to third parties. To learn more about how data is collected and processed, please read our Privacy Policy.

VIP Membership Terms

p0k0's VIP program has three tiers: Bronze, Silver, and Gold. Each tier offers a weekly cashback benefit.

• Bronze: Up to 0.4% cashback per week.
• Silver: Up to 0.8% cashback per week.
• Gold: Up to 1.2% cashback per week.

VIP tier progression depends on regular activity and engagement on the platform. p0k0 reserves the right to change VIP benefits or cashback rates, but users will be notified before any changes take effect.

Responsible Gaming Commitment

p0k0 believes that entertainment is most enjoyable when experienced responsibly. We encourage every user to play within their limits.

• If you feel that gambling is having a negative impact on your life, please contact us.
• You can apply a temporary or permanent restriction to your own account.
• Daily, weekly, or monthly deposit limits can be set.

For more information, visit our Responsible Gaming page.

Technical Issues and Limitations

If a game is interrupted midway due to a server error, internet disconnection, or any other technical reason, p0k0 will review the situation. A fair decision will be made based on the game history.

p0k0 reserves the right to temporarily limit access for maintenance, upgrades, or any other reason. p0k0 will not be liable for any loss from transactions that occur during such periods.

Limitation of Liability

p0k0 is not liable under any circumstances for direct or indirect financial losses arising from a user's own decisions or the actions of third parties. The platform is provided on an as-is basis.

If any clause of these terms is declared invalid by a court or arbitration, the remaining clauses will remain fully in effect.

Support and Contact

If you have any questions or concerns about these terms and conditions, our support team is available 24/7.

• Live Chat: Always available on the website.
• Email: [email protected]
• Language: Support is available in Bengali and English.

For more information, visit our FAQ page or read About Us.